Contact Information

We're Here to Help

At Iiraya Belmont, your satisfaction is our top priority. If you have any questions about your order, our products, shipping, returns, or anything else, our Customer Support Team is here to assist you.

Customer Support

Email: support@iirayabelmont.com

Our support team responds to all inquiries in the order they are received.

Support Hours

Monday – Friday

9:00 AM – 6:00 PM (UTC)

We strive to respond to all emails within 24 to 48 business hours.

Please note that response times may be slightly longer during weekends, public holidays, or periods of high demand.

Before Contacting Us

To help us assist you as quickly as possible, please include the following information in your email whenever applicable:

• Your full name;

• Your order number;

• The email address used to place your order;

• A detailed description of your question or issue;

• Photos or videos, if reporting a damaged or defective item.

Order Tracking

If your order has already been shipped, please have your tracking number available when contacting us. This helps us provide faster assistance regarding your shipment.

Frequently Asked Questions

Many common questions regarding shipping, returns, refunds, and delivery times are answered in our:

• Shipping Policy

• Return & Refund Policy

• Terms of Service

We recommend reviewing these pages before contacting our support team.

Our Commitment

At Iiraya Belmont, we are committed to providing excellent customer service and resolving your inquiries as quickly and efficiently as possible.

Thank you for choosing Iiraya Belmont. We appreciate your trust and look forward to assisting you.