Shipping Policy

Last Updated: July 24, 2026

Thank you for shopping with Iiraya Belmont. We are committed to delivering your order as quickly and safely as possible. Please read our Shipping Policy carefully before placing an order.

1. Order Processing

All orders are processed within 1 to 3 business days after payment has been successfully confirmed.

Orders are processed Monday through Friday, excluding weekends and public holidays.

During periods of high demand, holidays, or promotional events, processing times may be slightly longer.

2. Shipping Information

Iiraya Belmont operates using an international dropshipping business model. Our products are shipped directly from our trusted suppliers, primarily located in China.

As a result, your order may be shipped internationally before arriving at your destination.

3. Estimated Delivery Times

Estimated delivery times vary depending on the destination country.

Typical delivery times are:

• United States: 7–15 business days

• Canada: 8–18 business days

• United Kingdom: 7–15 business days

• Australia & New Zealand: 8–18 business days

• Europe: 7–18 business days

• Rest of the World: 10–25 business days

These delivery estimates are provided for reference only and are not guaranteed.

4. Shipping Costs

Shipping costs are calculated at checkout based on the destination country and the selected shipping method.

From time to time, we may offer free shipping promotions on eligible orders.

5. Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number, if available.

Tracking information may take 2 to 7 business days to become active after shipment.

6. Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.

These charges are determined by local customs authorities and are the sole responsibility of the customer.

Iiraya Belmont has no control over these charges and cannot estimate their amount.

7. Delayed Deliveries

While we work with reliable shipping partners, delays may occasionally occur due to circumstances beyond our control, including:

• Customs inspections;

• Severe weather conditions;

• Carrier delays;

• Public holidays;

• High shipping volumes;

• Other unforeseen events.

We appreciate your patience and understanding in these situations.

8. Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address.

If an incorrect or incomplete address is provided and the package is returned or cannot be delivered, additional shipping charges may apply for reshipment.

Iiraya Belmont is not responsible for orders lost due to incorrect shipping information provided by the customer.

9. Lost or Damaged Packages

If your package is confirmed as lost during transit or arrives damaged, please contact us as soon as possible at:

Email: support@iirayabelmont.com

We will investigate the issue with the shipping carrier and, where appropriate, offer a replacement or refund in accordance with our Return & Refund Policy.

10. Multiple Shipments

Because our products may be fulfilled from different suppliers or warehouses, your order may arrive in separate packages.

There will be no additional shipping charge for split shipments.

11. Contact Us

If you have any questions regarding our Shipping Policy, please contact us:

Iiraya Belmont

Email: support@iirayabelmont.com

Our Customer Support Team will be happy to assist you.